Privacy Policy

Who We Are

Nimble Drift offers horseback safaris, conservation volunteering, and local trail rides in the Hoedspruit region of South Africa. For privacy questions, contact us at bookings@nimbledrift.com.

Information We Collect

We collect information you choose to send through the website, including:

• Contact form details such as first name, last name, email address, message, and newsletter or blog opt-in preference.
• Plan Your Stay enquiry details such as selected experiences, group size, preferred dates, timing notes, riding experience, group notes, programme reason or background where relevant, name, email, country, and phone number.
• Technical form-protection information such as a hidden honeypot field used to reduce automated spam.

How We Use Your Information

We use submitted information to respond to enquiries, assess booking fit and availability, prepare relevant follow-up, manage newsletter or blog interest where you opted in, and protect the website from spam or misuse.

Email Processing

Website enquiries are sent to Nimble Drift using Resend as an email processing provider. Resend processes the submitted information so the enquiry can be delivered to the Nimble Drift team. We do not sell your personal information.

Sharing and Retention

We share personal information only with service providers needed to operate the website and respond to your enquiry, or where required by law. We keep enquiry information for as long as reasonably needed for guest communication, booking administration, legal compliance, and business records.

Your Choices

You may ask us to update, correct, or delete your personal information, or to stop sending optional newsletter or blog updates. Contact bookings@nimbledrift.com and we will respond as required by applicable law.

Security

We use reasonable administrative and technical measures to protect submitted information. No online service can guarantee absolute security, so please avoid sending sensitive medical, financial, or identity information unless specifically requested through an appropriate channel.

Changes to This Policy

We may update this policy as the website, booking process, or service providers change. The updated date above will show when the current version was published.